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Case Study

Digitizing HRMS for Multi-Branch Microfinance Operations

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About Client

A large Business Correspondent and microfinance organization operates across multiple states with an extensive network of branches and field agents. With a workforce largely working on-ground, managing attendance, payroll, leave, expenses, and employee records at scale had become increasingly complex.

Manual processes and fragmented systems made it difficult to ensure attendance authenticity, process payroll accurately across varied roles, and maintain centralized visibility for HR teams. To overcome this, SmartinfoLogiks implemented a HRMS Web & Mobile application designed specifically for field-intensive, multi-branch financial organizations, enabling centralized control with operational flexibility.

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Benefits of HRMS for Microfinance & BC Operations

Their leadership team including CEO, Regional Heads, Cluster Managers, Branch Managers, and HR teams required a system that could support a large, field-driven workforce while maintaining control, accuracy, and compliance across locations.

  • Unified HR Platform for Field & Corporate Teams

    Centralized HR operations for branch staff, field agents, and corporate teams on a single secure web and mobile platform.
  • Seamless Attendance & Workforce Tracking

    Location-based mobile attendance with device-level controls ensures authentic punch-ins for field agents and accurate workforce visibility for HR.
  • Flexible Payroll Management at Scale

    Configurable payroll models with bulk update capabilities allow easy handling of monthly changes without disrupting core salary structures.
  • Automated HR Workflows & Approvals

    Digitized leave, expenses, transfers, promotions, and resignations streamline approvals and reduce manual HR follow-ups.
  • Improved Operational Efficiency & Compliance

    Accurate attendance, automated statutory calculations, centralized records, and audit-ready reports improve governance while reducing HR effort.
  • Reduced Payroll Errors & Rework

    Automated attendance integration and configurable payroll rules minimize manual corrections & reduce payroll errors.

Unified Web & Mobile HRMS Platform

Gross Turnover Volume

The HRMS provided a centralized web portal for HR and admins and a mobile app for field and branch staff, bringing all HR activities onto a single platform. This unified setup simplified HR operations while ensuring consistent processes across locations.

done

Centralized HR & employee access

done

Mobile-first experience for field staff

done

Single system across branches and states

Data-Management-BizSuite
Paperwork-Digitization

GPS based Attendance for Field Agents

Gross Turnover Volume

Attendance was designed to reflect real field conditions while preventing misuse. Location-based punch-in and strict device controls ensured authenticity. This helped HR teams rely on attendance data with confidence during payroll processing.

done

GPS-based punch-in & punch-out

done

Attendance map visibility for HR

done

Device locking to prevent proxy attendance

done

Admin-controlled device reauthorization

Enterprise-Ready Attendance Management with Bulk Import & Approvals

Gross Turnover Volume

Attendance data could be exported, reviewed, corrected, and re-imported before final processing critical for large, distributed teams. This allowed HR teams to handle exceptions without disrupting standard rules.

done

Bulk attendance export & import

done

Controlled corrections before processing

done

Accurate payable day calculation

Automated-Appraisal-System

Empower Field-Driven Operations with a Scalable HRMS

Simplify HR operations, secure attendance, and manage payroll seamlessly for large, multi-branch workforces.
Grievance-Violation

Enterprise Payroll Processing with Configurable Models & Statutory Compliance

Gross Turnover Volume

The HRMS supported multiple payroll models to handle different roles, regions, and compensation structures common in microfinance operations. Monthly changes could be managed without modifying core salary structures.

done

Configurable payroll models

done

Bulk payroll export & re-import

done

Automatic PF & ESIC recalculation

done

Payslip generation & payroll history

Leave, Holidays & Expense Management

Gross Turnover Volume

Employees could apply for leave, view holidays, and submit travel or field expenses directly through the mobile app, reducing HR follow-ups. Approval workflows ensured faster processing and better visibility.

done

Employee based leave configuration

done

Reporting Manager to Reporting HR auto approvals

done

Centralized holiday & event calendar

done

Travel & expense submissions

Training-Feedback-System
Attendance-Management-System

End-to-End Employee Lifecycle Management

Gross Turnover Volume

The HRMS covered the complete employee journey from hiring to exit ensuring consistency and compliance across the organization. All employee-related documents were securely stored and easily accessible.

done

Job descriptions & openings

done

Resume management & interview scheduling

done

Template-based offers & HR documents

done

Transfers, promotions & resignations

done

Centralized employee document repository

Key Benefits Delivered with HRMS


60%Reduction in manual HR effort

75% Faster payroll processing

80%Improvement in attendance authenticity

2xIncrease in HR visibility

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