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CRM

Best CRM software for your business

Challenges in selecting the best CRM

CRM - Gone are the days when it was coined as "Customer Relationship Manager", today it's more of a Customer experience management. CRM is the core of any customer-driven business & the Market is full of mega vendors for CRM. But all businesses can't afford the price for it. Some may find various complicated features, more process flows which is neither cost effective nor much usable for SMEs or SMBs. They need something which is budget friendly as well as less complicated to use. Not only this but CRM is one of the most selling software in the market. So CRM market is over crowded as well as technology has progressed so much in the last 5 years that its difficult for any SMB owner to compare the different CRMs. So feature wise you can't compare any CRM rather you should look for best support & services so that you can get any feature customized as per your business requirement.

Omnichannel Engagement


Omnichannel CRM makes it possible to bring the sales, marketing & support team together. Now a days with technological advancement, customers can reach you through any channels which can be phone, email, social media, brick and mortar, ecommerce, in-person interactions, live chat, and any other trackable customer interaction. Irrespective of the medium our CRM can capture leads from any source.



Lead Generation Sites

Capture leads from sites like Justdial, Urbanpro, Magic Bricks, 99Acres etc..

Phone Inquiries

Automatically Capture your inbound calls & tag them as per your requirement.

Email Inquiries

Automatically capture your inbound email inquiries as leads.

Social Media/PPC

Social Media/PPC

Capture leads directly from Facebook ads or from landing pages.

Marketing Automation


Direct integration with ERP software makes it possible to use the data collected by the software to grow your business. Our AI & automation enhanced CRM eliminates great percentage of manual work done by the sales reps for updating contacts, analysing leads, putting reminder to follow up with prospects etc.

CRM


CRM for field Service Management


Construction, utilities, and service sector companies always maintain relationships with their widely dispersed customer base and field technicians who are constantly on the move. So those kind of field service business organisations need CRM that includes quotations, invoicing & billing on the fly. Our highly responsive web app & mobile application comes handy for them. Not all CRM which are market leading are even giving this facility in CRM. Mostly people depend on an ERP to avail those facilities. But to make our CRM more user friendly we have made available those required features on demand basis to our esteemed customers.




CRM Feature lists


  • Auto lead capturing from all channel - Our Omnichannel CRM makes it possible to bring the sales, marketing & support team together. Now a days with technological advancement, customers can reach you through any channels which can be phone, email, social media, brick and mortar, ecommerce, in-person interactions, live chat, and any other trackable customer interaction. Irrespective of the medium our CRM can capture leads from any source.
  • Contact Management - With Contact management on the fly, you’ll be able to gather crucial customer data and bolster your marketing strategies when introducing new products. It also improves the personalization of all contacts with customers, making them feel important and catered to. This is a key factor in customer satisfaction!
  • Customer Opportunity Management - This feature allows sales team to identify the customers that are most likely to convert. This helps streamline sales/marketing teams, improve efficiency and optimize your sales process.
  • Lead Management - Lead management allows your business to determine the best customers to follow up with. It improves the efficiency and productivity of your sales team by helping them focus on the right leads at the right time.
  • Sales Analytics - Sales analytics is one of the most valuable features of a CRM. Users can create better sales campaigns in the future by analyzing the hard data of past campaigns.
  • Sales forecasting - A large part of customer relationship management is determining a metric for success. Forecasting lets you create a benchmark by which you can determine whether your results are actually on par with your efforts. You can also use this data to determine where you need to direct future efforts.
  • User Role based view - For added security, you can restrict your employees access based on their role in the organization. Control what different users see within your CRM to prevent data leaks and security breaches. This allows you to manage your employees activity based on level and keeps your customers data safe.
  • Chat & Bot Integration- You can chat with employees, partners and provide customer support, all from the CRM.
  • Quotations, invoicing & billing on the fly - Our highly responsive web app & mobile application comes handy for the field staff to create quotations, invoices & bills from field directly to save their time.
  • Marketing Automation - Direct integration with ERP software makes it possible to use the data collected by the software to grow your business

Give us an opportunity to help you in solving your business challenges!





Addon Benefits

Dashboard

Dashboard

KPI based interactive dashboards help to take data driven decision across all departments in business for faster & better decision making & help in improving.Access dashboards anywhere, be it computer or tablet or mobile or your TV

Analytics

Reports & Analytics

Reports are the best way to see the entire business activities.Visually analyze and build powerful reports, dashboards and analytics quick and easy. No IT help required!

Scalability

Scalable

Its strong architecture & use of cutting edge technologies. You focus on your business, leave operational efficiency to us.

Support

24/7 Support

Our skilled team is available 24x7 to help you to solve your business challenges.

Customise

Highly Customisable

We have made it highly customisable to make it fit to your business smoothly.

ROI

Higher ROI

With a highly customisable & scalable system which in turn lowers TCO & increases ROI.

Cross Platform

Cross Platform

It provides great user friendly UI on every device, so that you can be with your business at any point of time any where.

Request for Calling Back

If you have any question please feel free to use this contact form and we will reply to you as soon as we can.

opening Time :

10.00am - 7.00pm (Mon-Sat)
(Sunday Closed)

Address
address

#305, Hilton Centre, Sector 11, CBD Belapur,
Navi Mumbai 400614.

Phone
Contact

Sales Phone: +91-7400064691

HR Phone: +91-8080727912

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