Automated Warranty Management

CWM stands Connected Warranty Management System. It’s a next generation Warranty Management solution that integrates manufacturers, distributors, dealers, suppliers, and customers. Cost of Warranty Management is on the rise. The overall effectiveness of streamlining warranty processes, reducing warranty costs and improving product quality has not only become a primary agenda for the companies, it has also become the bedrock for evaluating the Total Cost of Ownership (TCO) for the products.

CWM manages to improve the warranty value chain by :

  • Simplifying the product registrations, service plans, warranty claims, returns and supplier recovery.
  • Reduce warranty costs by automating claims, increasing recovery and improving service operations.
  • Increased actionable insights with warranty reporting and analysis.
  • Eagle’s eye view for claims to products to customer.
  • Enhance collaboration with all stakeholders.